Home Heads Up

Privacy

Your home address is sensitive. Home Heads Up is built around needing as little of it as possible, for as short a time as possible, shared with no one.

No account, no email

The app never asks who you are. On first launch it generates a random installation ID — that’s the only identifier we hold, and it isn’t linked to your name, email, phone number or any advertising identity.

What we store about your home

When you pick your address we keep the minimum needed to provide the service:

  • a G-NAF address identifier, plus your suburb, postcode and state;
  • your council, timezone, weather grid cell (≈11 km) and nearest UV station;
  • coordinates, used for council boundary matching and weather lookups;
  • the display form of your address — shown only back to you in the app.

Your reminders and preferences are stored so we can send the notifications you asked for. Reminder notes are yours; we never mine or analyse them.

What we deliberately don’t do

  • No advertising, ever — the app is free with nothing to sell, so there is no ad tech in it.
  • No trackers. No Meta Pixel, no Google Analytics SDK, no third-party analytics in the mobile app.
  • No selling or sharing of household location data. Weather requests use your rounded grid cell, not your address.
  • No address logging. Address searches are excluded from application logs, and full addresses are kept out of general logs and error reports.
  • No government credentials. The app never asks for myGov, registry or utility logins. Dates like rego renewals are typed in by you.

Address data and G-NAF

Address search uses G-NAF, Australia’s open geocoded address file, under its End User Licence Agreement. We use it solely to locate the home you tell us about — never to build address or mailing lists.

Delete my data

Settings → Delete my data removes your installation and everything attached to it from our servers: household location, reminders, schedules, notification history and push tokens. It takes effect immediately and there is no “soft delete” copy. Deleting the app without tapping it leaves only orphaned data with no identity attached, and inactive installations are cleaned up over time.

Notifications

Push delivery uses Expo’s notification service, which necessarily processes a device push token and the message content. Delivery history is kept briefly for reliability (retries, duplicate prevention) and then cleaned up.

This website

The website sets no advertising cookies and runs no third-party analytics. Address searches on this site are rate-limited by IP and not stored.

Questions

Privacy questions are welcome — see the contact details on the about page.